Privacy Policy of Big Max Pots and Pearls

The protection of your personal privacy is a fundamental value at Big Max Pots and Pearls. This Privacy Policy transparently describes what data we collect, for what purposes we use it, and what measures we take to secure your information. We act in strict accordance with the Swiss Federal Data Protection Act (DSG) and international standards for data integrity.

Identification and Contact Details

When you interact with our platform, we collect necessary data such as your name, email address, and date of birth. Verifying your age is a legal obligation to ensure you are at least 18 years old. Without this basic information, we cannot grant you access to our services.

Usage and Device Data

With each visit, data is automatically collected about your device and your interaction with the site. This includes your IP address, browser type, operating system, pages visited, and access times. This data helps us analyze platform stability and prevent unauthorized access.

Transaction and Support Data

If you carry out financial transactions or contact our customer service, we record the transaction details (excluding sensitive banking data processed by partners) and the content of your communication to effectively support you.

The processing of your data takes place on the following grounds:

• Performance of the agreement: To provide the services you have signed up for.
• Legitimate interest: For security, fraud prevention, and platform improvement.
• Legal obligation: To comply with administrative and legal regulations in Switzerland.
• Consent: For specific purposes such as marketing communication.

The collected information is used for the following purposes:

1. Creating and managing your user account.
2. Providing technical support and customer service.
3. Ensuring network and information security.
4. Conducting internal analyses to improve features and content.
5. Complying with legal reporting obligations.

We retain your personal data no longer than necessary for the purposes for which it was collected. When your account is closed, the data will be deleted or anonymized after a reasonable period, unless a longer retention period is legally prescribed for administrative or tax purposes in Switzerland.

We may share your data with trusted partners who perform services on our behalf, such as IT hosts and payment providers. These parties are contractually obligated to secure your data. If data is transferred to countries outside Switzerland, we ensure that appropriate safeguards are in place to guarantee an adequate level of protection.

We apply strict technical and organizational security measures. This includes encryption, firewalls, and access controls to protect your data against loss, theft, or misuse. Although we make maximum efforts, we point out that no method of transmission over the internet is completely risk-free.

Under Swiss law, you have extensive rights regarding your data:

• Right of access: You can request what data we hold about you.
• Right to rectification: You can request correction of inaccurate data.
• Right to erasure: You can request the deletion of your data (right to be forgotten).
• Right to object: You can object to specific processing activities.
• Right to data portability: You can request your data in a portable format.

For all privacy requests, you can contact [email protected].